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Dec 09 2009

AT&T Asks for User Help in Finding Wireless Dead Spots

Posted by Dan Gillmor in Crowdsourcing

att dead spots app.png

Users of the iPhone in the U.S. have been plaugued by AT&T’s lousy network, but now the telecom company is crowdsourcing what it hopes will help identify the worst parts of the network. It can’t tell if your call has been dropped on purpose — that is, you hung up — or whether it dropped because of the crappy network. So it’s asking users for help, according to Wired News.

There’s a media point to this. AT&T understands the value of its customers’ collective knowledge. Journalists are still missing it, for the most part.

This entry was posted on Wednesday, December 9th, 2009 at 4:23 am and is filed under Crowdsourcing. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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