Archive for March, 2011
in his latest “Carnival of Journalism” roundup – blog posts by various folks ruminating on a journalism-related topic — our friend David Cohn wonders what the major foundations should do to push innovation in the field. His work at Spot.us is funded by one of them, the Knight Foundation, and he’s currently a Fellow in a program sponsored by the Reynolds Foundation at the University of Missouri, so he has a more than average interest in this topic. A few thoughts:
First, a disclosure: The Knight News Challenge has been a key funder of a major portion of my work in the past several years. I wasn’t the applicant for the grant that paid part of my salary, but as a two-time rejectee for ideas of my own that I’ve put into the News Challenge hopper, I feel safe to say that the program resembles a lot of startups: It’s ambitious, ambiguous, chaotic, and constantly evolving.
If I were to change any single element of the News Challenge it would be this: I’d put at least half of the money not into grants but into equity investments in for-profit companies. To make this happen, the foundation would partner with a small group of highly qualified angel investors — people who cared at least as much about the future of news as returns on investment. Together we’d raise a fund that could offer seed and angel capital to digital media entrepreneurs whose projects showed the kind of promise that could lead to serious returns.
Knight, Reynolds or any other foundation that cares about the future of journalism could also to more to make sense of the landscape, and to connect innovators with people who can use the innovations. Here’s what I believe we need in that regard, as I discussed in Chapter 11 of Mediactive: a small but highly targeted think tank.
Corporate R&D operations try to pick winners while making relatively “safe” bets. This is the inverse.
Imagine a small team of, for lack of a better word, “connectors.” They’ll identify interesting ideas, technologies and techniques—business models as well as editorial innovations. Then they’ll connect these projects with people who can help make them part of tomorrow’s journalistic ecosystem.
Where will these projects come from? Everywhere: universities, corporate labs, open-source repositories, startups, basements, you and me.
Part of this is about connecting dots. I take it for granted—based on my own experiences and observations over three decades—that a large percentage of those journalistically valuable ideas, technologies and techniques will come from projects whose creators have no journalistic intent. The experiments are taking place inside and outside of companies, inside and outside the news industry (mostly outside), in Silicon Valley and out in the larger world.
Who can help the connectors spread innovation into the larger ecosystem? Among others:
- Traditional news organizations. This isn’t to suggest they should not invest in some internal R&D (though most do little, if any). However, I would suggest that they devote a bigger part of that spending to buy or license other people’s innovations.
- Investors outside the journalism business. Angel investors and venture capitalists think “entertainment” when they think about media. They may be willing to place some of their high-risk, high-reward bets on projects that meet community information needs if they can be persuaded that they are based on serious business models.
- Non-media enterprises. More and more corporations and non-profits of all stripes are creating media. If they can help support innovations that also serve journalistic purposes, everyone wins. If they can be persuaded of the value of applying journalistic principles to what they produce, so much the better.
- Foundations. Some are spending a great deal of money now on new projects, but they’d get even more leverage by supporting the connectors.
- Individual (or small-team) media creators who can invest only their time. An essential part of the connectors’ role would be to identify open-source and other such projects that regular folks or small teams can put to good community-information use.
What distinguishes the connectors?
First, they’ll understand technology at a reasonably deep level. It’s not necessary to be a programmer, but it’s vital to know how to a) ask the right questions of the right people, b) recognize cool technology when they see it, and c) have a sound sense of the difference between cool and useful.
Second, they’ll need to appreciate journalism’s essential role in society, and how the craft is changing. This means understanding fundamental principles, of course, but also the need to turn journalism from the lecture mode of the past to the conversational mode it needs to become.
Third, they’ll need a broad array of contacts in the technology, business, education, philanthropic, investor and other sectors—and the ability to have intelligent conversations with any of them.
Finally, they’ll need to be evangelists, selling all these people not just on the need to combine great ideas with journalism, but also the need to take risks in new areas.
The catalyzing opportunities here are fairly amazing, if we pull this off. It’ll require a team effort in the end, but it’s definitely worth the effort—because the payoff for journalism could easily dwarf the investment.
Note: I pitched this idea to Knight some years ago, and didn’t even get to first base.
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I’m heading to Singapore today for a week of workshops, talks and meetings about the book and other topics. One public event, to be held Tuesday, is a book talk at Nanyang Technological University, sponsored by the university’s libraries.
I’m hoping to hold a blogger/Twitter meetup on Thursday or Friday night, and will post more about that as plans get firmer.
 Tags: library, Nanyang Technological University, singapore
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Google’s “open source” promises regarding its Android mobile operating system have always been a bit exaggerated. Yes, anyone can download and use that software, but to get Google’s official stamp of approval for using it in a mobile device, you have to add in some distinctly proprietary applications that Google alone controls.
Now comes the word, via BusinessWeek, that Google is delaying plans to open-source the OS — built on top of Android (itself a Linux variant) and called Honeycomb — that it wants tablet makers to use. The decision is disturbing for many reasons, but here’s the most important one: It erodes trust.
Google seems to be playing favorites in the rollout of Honeycomb tablets. It’s currently partnering with a relatively small number of manufacturers, such as Motorola, that are bringing out the first of what Google hopes will be many tablets in the next several years.
But the main reason to be excited Honeycomb, from my perspective, is that the OS will be widely in play in a number of form factors and devices by a wide variety of manufacturers. They need the code to experiment with all kinds of ideas, and they aren’t getting it in a timely way.
Google is still leagues ahead of other big tech companies in the openness arena. But people who want to believe in the company should remember that Google is, first and foremost, going to protect itself.
If the Honeycomb code release occurs soon, the impact of the delay will be minimal. No matter when it takes place, however, Google has cost itself a bit of the trust it’s earned in recent years — and that seems like a poor bargain for a company that in the end will live or die based on its users’ trust.
 Tags: android, honeycomb, mobile phones, open source, tablets
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The announcement Sunday that the company calling itself AT&T has reached a deal to buy T-Mobile’s US arm was a no-brainer. Rather than building out its own network, it covets the network — and more — of a competitor that offers lower prices and better customer service. It’s a great deal for AT&T, and barring a sudden awakening of the Obama administration to the benefits of competition in telecommunications, this buyout will go forward — to the huge benefit of two telecom giants and the detriment of everyone else.
Let’s be clear. If the Obama administration fails to block this deal, it will be setting the lowest possible bar in approving mergers and buyouts. This buyout could not be more obviously bad for competition — and therefore bad for customers — and antitrust enforcement is designed precisely for protecting competition.
When I said there would be two major winners in this deal, I was referring to Verizon, the largest mobile carrier in the nation, as the other one. AT&T is currently second largest, with Sprint and T-Mobile trailing among what we might call the Big 4 carriers. A combined AT&T and T-Mobile would be a bit larger than Verizon, with Sprint in a very distant third place.
We’re talking about creating an effective duopoly, or something not too short of that. Business history shows no case in which a duopoly proved beneficial to competition, or to customers.
AT&T wants us to believe there’s plenty of competition. This is sophistry. A few regional and tertiary players do exist, but they have none of the reach, and not nearly the same level of capabilities and service, that you can get from today’s Big 4. They would be utterly dwarfed by the Big 2 plus Sprint in the new world.
Consider the airline business. Today, we have three major carriers left: Delta, American and United-plus-Continental (the latter two are in a merger). A host of smaller carriers, including the increasingly beefy Southwest, keep the big ones mostly in line on price on most routes. But does anyone believe we’d be better off with just two mega-airlines, other than some industry executives and shareholders? This is plainly not a perfect analogy, but it gives you a sense of what’s at stake.
More important, T-Mobile has offered competitive service plans including my ability to bring my own phone and get a discounted monthly rate. All of the other carriers force customers to pay the same rate whether they buy a supposedly subsidized phone or bring their own — an outrageous policy that, if we had actual regulation to ensure consumer fairness, would not be permitted. (We have no serious regulation in America, of course.)
T-Mobile’s customer service people are unfailingly polite and knowledgable. That’s unique among US carriers. It has by far the best privacy protection of any mobile data provider.
T-Mobile puts as much crapware — unwanted applications that are difficult to remove — on the phones it subsidizes as anyone else. But unlike AT&T (and the rest), it cheerfully unlocks its phones after a reasonable period. This is important mainly for people who travel abroad; we can buy local SIM cards (only works for GSM phones, and AT&T blocks this anyway by refusing to unlock the phones its customers have paid for) for lower-cost service in other countries.
AT&T is widely loathed by its customers. It’s lagged in deploying 3G bandwidth on its wireless network and has a history of collaborating with illegal government spying on its customers.
Om Malik makes a persuasive case that Google is a major loser in this deal. He writes:
In T-Mobile, it has a great partner for its Android OS-based devices. Now the company will be beholden to two massive phone companies — Verizon and AT&T — who are going to try to hijack Android to serve their own ends.
Don’t be surprised if you see AT&T impose its own will on what apps and service are put on its Android smartphones. I wouldn’t be surprised to see the worst phone company in the U.S. (according to Consumer Reports) tries to create its own app store and force everyone to buy apps through it.
The biggest losers, of course, are all of us who want to see actual competition in an increasingly restrictive marketplace. This is not a good deal for anyone but AT&T and its shareholders, and it should be stopped in its tracks.
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 Give the Washington Post editorial page some credit for labeling its columnists as “left-leaning” and “right-leaning” — it’s an attempt to offer a little truth in labeling. The exercise makes the paper look more silly than transparent, though it nicely illuminates the way Washington insiders work and think.
Let’s start with the idea that Richard Cohen — a reliable supporter of torture, among other non-liberal stances — can be remotely considered left of anything but the far right. He’s a statist, a militarist and a member in good standing of the inside-the-Beltway crowd that insists rules and laws are for little people, not the ones in power.
The larger issue, of course, is the assumption that these labels hold any meaning whatever at this point. They certainly don’t in Washington policy circles, where what once was called the near-radical right controls the Supreme Court and one legislative chamber; where the Democratic president has embraced and extended the civil liberties abuses of his predecessor and refused to serious investigate, much less prosecute, not just torturers but also the Wall Street barons who looted the nation and nearly wrecked the economy. Washington’s main fealty today is to the corporate interests that have bought the government.
As Gawker’s Hamilton Nolan points out today, the Post’s new policy, which extends even to Twitter feeds, pushes further the an anachronistic notion about journalism:
This, at last, is the full realization of the simplistic and rotten Washington journalistic ethos: as long as we have an equal amount of “left” and “right,” we are completely and totally balanced, and insulated from any legitimate criticism. True journalistic perfection. Anyone whose beliefs fall anywhere outside of these boxes is simply not to be taken seriously.
The most unfortunate element of the Post’s policy, however, is that it ignores the real elephant in the newsroom: the human biases and world views that are never acknowledged. The Post’s news pages, during the run-up to the Iraq war, pounded the war drums more loudly than almost any other major newspaper, pushing the Bush administration’s fear-mongering on page one while relegating serious questions to deep inside the paper. The paper’s world view was obvious, yet it was never stated.
Tell us the world views of the top news section editors — which are reflected in the journalism at every major news organization — and then the Post will be doing something novel, at least in America.
If the Post editorial page pursued real transparency, meanwhile, it would consider being a little more forthcoming about the editorials it writes, not just what the op-ed writers say. For example, the Post might consider correcting its mistakes, such as the embarrassment of October 2009, when it published an editorial based on an entirely false premise — a flagrant error it has never even acknowledged, much less corrected. Transparency? When?
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My friend and occasional colleague Scott Rosenberg warns in a CNN column that we all need to be careful of the “gotcha” stunts of people like James O’Keefe, a protege of the infamous Andrew Breitbart. In this case Scott is discussing O’Keefe’s successful efforts to get NPR to panic in the face of some off-putting remarks a fundraising executive (who has resigned) made about Tea Party supporters. (Scott also makes kind mention of Mediactive in the column.)
Meanwhile, the best analysis so far of the O’Keefe stunt comes not from NPR supporters or traditional media. Rather, it’s in this detailed examination of the video on Glenn Beck’s site, The Blaze — and the bottom line is that the NPR exec’s statements look much more benign and O’Keefe’s tactics look (if this is possible) even worse. Who’d have thought this might happen? Not me, I confess — and I’m going to start paying more attention to the site as a result.
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UPDATED
Twenty years ago, on March 3 1991, a media shock wave hit Los Angeles and the nation: the Rodney King video. As a bystander captured the incident with his home video camera, several LA police officers beat King repeatedly while other officers stood by and watched.

The video, or more accurately its broadcast across America, set in motion consequences that have reverberated through the years since the beating. Among them: the Los Angeles riots, after the acquittal of police charged with assault, and the poisonous relations between LA police and many of the city’s citizens.
Another impact, of course, was the recognition — which grows more and more prevalent — that anyone with a video camera could become more than a witness to the events of our times. The camera-bearing citizen, in this case a man named George Holliday, was becoming an integral part of how we remember these events.

Holliday’s act was one of citizen journalism. It wasn’t the first, however, even though it was a milestone.
Indeed, people have been witnessing and taking pictures of notable events for a long, long time. Consider the picture at the right. It shows a man being rescued from a truck that dangled over the side of a bridge. It was taken by Virginia Schau, an amateur photographer who happened on the scene after the accident. She won the 1954 Pulitzer Prize for spot news photography.

Less than a decade later, an old-fashioned movie camera captured the most famous pictures in the citizen-media genre: the assassination of President John F. Kennedy in Dallas, Texas on November 22, 1963. Abraham Zapruder, the man pointing the camera that day in Dealey Plaza, sold the film to Life Magazine for $150,000— over a million dollars in today’s currency.
In Dealey Plaza that day, one man happened to capture a motion picture—somewhat blurred but utterly gruesome nonetheless—of those terrible events. Zapruder’s work, by any standard we can imagine, was an act of citizen journalism.
But the Rodney King video was a turning point. By 1991, home video gear was becoming common, heading toward today’s near-ubiquity. When people saw that video, they realized a number of things, not least of which was the possibility that average citizens could hold powerful people — the police in this instance — somewhat more accountable for wrongdoing they committed in public places. Witnessing was being transformed into action, we all understood.

Today, many of us carry around still and video cameras that are part of our phones. In the U.S. and around the world, people are capturing events, routine and horrific, that mark our times. The mobile-phone video of Neda Soltani’s death by gunshot in the aftermath of Iran’s rigged 2009 election became a rallying point for opposition to the regime.
In recent days, the grim videos and photos coming out of Libya have been testament to people’s desire to bear witness to cruelty and oppression. Around the world, dictators have learned that even if they kill their people they can’t ultimately stop the world from seeing what crimes they commit. Yes, they can use technology to stifle freedom, and they do. But media from average people can make a real difference, too, and it does again and again.
Imagine where we will be a decade from now in a technological sense, and then let’s return briefly to November 22, 1963. Dozens or hundreds of people in Dealey Plaza would have been capturing high-definition videos of the Kennedy assassination, most likely via their camera-equipped mobile phones as well as single-purpose digital cameras and video recorders. They’d have been capturing those images from multiple perspectives. And—this is key—all of those devices would have been attached to digital networks.
If the soon-to-be-ubiquitous technology had been in use back in 1963, several things are clear. One is that videos of this event would have been posted online almost instantly. Professional news organizations, which would also have had their own videos, would have been competing with a blizzard of other material almost from the start—and given traditional media’s usually appropriate reluctance to broadcast the most gruesome images (e.g., the beheading of the American businessman Nick Berg in Iraq), the online accounts might well have been a primary source.
And think about this: We’d also soon have a three-dimensional hologram of the event, given the number of cameras capturing it from various angles. Which means we’d probably know for sure whether someone was shooting at the president from that famous grassy knoll. In the future, government commissions will still issue official reports, but the documents will be created with much more input from citizens, who, because of digital media tools, are playing increasingly direct roles in governance as well as elections. The prospect of actually making policy, or at least having an impact on it, can offer a serious incentive to be a citizen journalist.
Another famous picture of our times is the single image that we will most remember from the July 2005 bombings in London. It was taken by Adam Stacey inside the Underground (London’s subway), as he and others escaped from a smoky train immediately after one of the bombs exploded. The production values of the image were hardly professional, but that didn’t matter. What did matter was the utter authenticity of the image, made so by the fact that the man was there at the right time with the right media-creation gear.
Stacey’s picture, like the other material I’ve highlighted here, made its way to wide viewership largely because traditional media organizations gave it a push. That will be less and less necessary as social media become the news-access tools of choice for a new generation that consumes, produces and shares news in varying ways. Big media will always have a role, an important one for some time to come, but it’s no longer clear that they’ll be as overwhelmingly essential even in the “distribution” arena.
The era of ubiquitous media creation tools has been dawning for some time. It is almost here now. It will bring some alarming consequences, notably a further erosion of personal privacy; for example, even if you don’t want the world to know that you were falling-down drunk at that party, there’s a growing chance that someone else who was there will post a picture of you in that condition on Facebook.
We will be better off, in the end, as more and more journalistic media creation of this sort becomes part of the mainstream. This isn’t good news for professional spot news photo and video journalists, who are much less likely to be at the scenes of newsworthy events than their “amateur” fellow citizens. But we will have more genuine media than before, as in the authenticity of the London image, and that is a good thing for us all.
UPDATE: In conversations with the Poynter Institute’s Steve Myers, who’s working on written a terrific piece of his own about the King video and its long-range impact, the subject of speed of publication/broadcast and compensation came up. I’ll point to his piece as soon as I see it, but meanwhile hHere are two Mediactive excerpts I sent him relating to these issues.
I also question the ethics of news organizations that assume, as many do, that the work of the citizen journalist is something the company should get for free. I’m highly skeptical of business models, typically conceived by Big Media companies, that tell the rest of us: “You do all the work, and we’ll take all the money we make by exploiting it.” This is not just unethical, it’s also unsustainable in the long run, because the people who give freely of their time won’t be satisfied to see mega-corporations rake in the financial value of what others have created.
Not every person who captures a newsworthy image or video necessarily wants to be paid. But many do, and right now, for the most part, their compensation is a pat on the back. Eventually, someone will come up with a robust business model that puts a welcome dent into this modern version of sharecropping.
Stacey’s picture in the London Underground was widely distributed—it was published on the front pages of many newspapers—in part because he put it out under a Creative Commons license allowing anyone the right to use it in any way provided that they attributed the picture to its creator. There were misunderstandings (including at least one use by a photo agency that apparently claimed at least partial credit for itself), but the copyright terms—I’ll explain Creative Commons more fully in the Epilogue—almost certainly helped spread it far and wide in a very short time.
Beyond licensing, we need new market systems to reward citizen photographers. Some startups are positioning themselves as brokers, including a service calledDemotix. As I’ll also discuss later, we need to take the next step to a real-time auction system.
A few news organizations have adapted, and are finding ways to reward citizen creators in tangible ways. Bild, the German tabloid, asks people to send in their own pictures, and pays for the ones it publishes. This is an important part of our future.
…
Just as some people gladly take the New York Times’s absurdly low pay when their freelance articles make it into the paper’s news and op-ed pages, some photographers gladly sell their work for peanuts to Time. They have their own reasons, which can range from getting valuable exposure—so they can (try to) charge more for subsequent work—to not needing the higher rates that staffers and more famous people can demand.
This gets trickier, it seems to me, when it comes to breaking news, where news organizations derive enormous benefits from having the right image or video at the right time, and too frequently get it for less than peanuts. Indeed, practically every news organization now invites its audience to submit pictures and videos, in return for which the submitters typically get zip.
Which is why we need a more robust marketplace than any I’ve seen so far—namely, a real-time auction system.
How would a real-time auction system work? The flow, I’d imagine, would go like this: Photographer captures breaking news event on video or audio, and posts the work to the auction site. Potential buyers, especially media companies, get to see watermarked thumbnails and then start bidding. A time limit is enforced in each case. The winning bid goes to the photographer, minus a cut to the auction service.
The premium, then, would be on timeliness and authenticity. One or two images/videos would be likely to command relatively high prices, and everything else would be worth considerably less.
Eventually, someone will do this kind of business—which could also be useful for eyewitness text accounts of events. For the sake of the citizen journalists who are not getting what they deserve for their work, I hope it’s sooner rather than later.
For print, an auction system is also needed, but the timeliness is less critical. A British startup is planning, as I write this, to launch a service called “Newsrupt,” aimed more at editors than reporters. I hope it’s the first of many such ventures.
(I initially wrote this piece, which is adapted in part from the Mediactive book, at the request of CNN.com. However, CNN declined my request to run it with a Creative Commons license, and since I’m not being paid for the effort I declined to let CNN use it in the first place. Note: I normally don’t care for anniversary journalism, but this felt like a worthwhile exception.)
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