David Carr, media columnist for the New York Times, took critical note this week of arrogant behavior at Apple. Perhaps unsurprisingly, given the myopia that pervades his organization about its own dealings with Apple, he missed a crucial part of the story.

Carr, whom I like and respect enormously, gets so much right. He connects some dots that his and other news organizations, particularly Wired, had been creating in their journalism — and not just about the outrageous invasion of a journalist’s home, plus the confiscation of his computing gear, to further an almost certainly Apple-inspired investigation. This, you’ll recall, occurred after an employee lost an iPhone prototype, which was then purchased by Gawker in the process of doing a much talked-about article.

(Whether Gawker Media was right or wrong to pay for the device isn’t the topic here; I don’t have to like the way they did their journalism to vehemently object to the abuses by the authorities, who should have gotten a subpoena instead of a search warrant; their actions were an attack on journalism, a flagrant one.)

The dots Carr connects amount to what anyone who’s paid attention to Apple has known for years: Apple makes great gadgets and software, but it is secretive, manipulative and capricious in the way it deals with everyone outside its high walls — and it plainly aims to exert absolute control over what it aims to make the world’s next major computing and communications platform.

Communications means media. Carr notices, at one point, that Apple is becoming a media company as he cites Apple’s dictatorial handling of the ecosystem that uses the iPhone operating system, which controls the iPhone, iPod touch and iPad.

Carr can’t find a pattern in the way Apple decides which content-based apps get approved and rejected. I can: It’s a pattern of a single company making all the decisions. Carr does say it makes him “queasy” and notes that it’s part of a closed-ecosystem method Apple has chosen for its newer devices. He writes:

Apple’s behavior and choices in the Gizmodo affair threaten to interrupt the séance between the company and an adoring press, who have looked past all the frantic secrecy and reverently stared in wonder at what was eventually revealed behind the curtain.

The media’s crush on Apple has always been an unrequited love affair. The company has a few familiars in the press whom it favors, but Apple has “no comment” programmed on a macro key. The company has unsuccessfully sued bloggers who, it believed, had punctured its veil of secrecy, and important tech news organizations like Wired have been shut out as a result of coverage deemed ill-mannered.

When I read that, I thought, Aha, now he’s going to address his own organization’s flagrant questions of integrity involving Apple — and look at an issue I and a number of others have raised about Apple and journalism. Namely: Why are news organizations, creating iPad apps at a rapid rate, throwing themselves into the arms of a company that unilaterally reserves the right to reject or remove the journalism from its platform if it doesn’t like what it sees.

Surely this would be worth raising an eyebrow? You won’t find a word in Carr’s column even wondering if journalism organizations are violating basic principles this way.

The questions are (or should be) more pointed in the specific case of the Times and its dealings with Apple. Their relationship looks so close on the surface that it gives the appearance of a cross-promotional campaign for each others’ products. Might it have been useful for Carr to ask his own bosses to address any of this? When I asked, they stonewalled until issuing a “no comment” to my specific questions. This was curious: Last summer, when Apple was similarly promoting the Times in its pre-release campaign for an iPhone model, a Times spokesperson specifically denied to the Nieman Journalism Lab that there was any business relationship, saying Apple had asked for permission, happily granted, to feature the news organization in its promotion. In that context, a “no comment” is at least an interesting shift in position. Maybe Carr could have asked if something had changed?

That’s a rhetorical question, of course, just like the other ones I’m asking about how far Carr’s column took these issues. I don’t really expect him to push his bosses as hard as I’m suggesting he might. He’s an employee, and employees of news organizations — institutions whose arrogance matches that of Wall Street banks — know just how far they can go, which isn’t very far, in asking of themselves that which they demand of others.

  • Share/Bookmark

Comments 5 Comments »

I managed to puzzle some of my Twitter followers this weekend, especially yesterday, when I posted a slew of tweets from the annual meeting of Berkshire Hathaway, a company in which I’m a shareholder. I also had a media pass, which gave me admission to a press conference held by the company’s two senior leaders, Warren Buffett and Charles Munger.

I’ll talk about Berkshire Hathaway, Buffett and Munger in a separate post on my personal blog. It seems appropriate here, however, to chat briefly about the pros and cons of live-blogging versus live-tweeting, etc.

My regular Twitter followers were definitely not expecting the fire hose from me; normally I post anywhere from zero to a dozen or so Tweets a day, usually in the 6-9 range. Suddenly my Twitter stream turned into a torrent, and it came as a surprise to some followers.

One follower and good friend shot me an email asking, basically, WTF I was doing. I explained and said it was an experiment, probably a one-off. He replied, in turn, that he was kind of enjoying it, but still…

I’m fairly sure it was a one-time affair, and here’s why:

Live-tweeting strikes me as the wrong tool for this kind of task. It’s an impressionistic medium, not a deep one, at least so far in its history. If I’m going to keep notes for you about an event I’m witnessing, I’d prefer that you be able to find them easily as I write them — but also to find them in one place when it’s over.

The plus side of live-tweeting stems not just from what one person writes, but very much as well from others’ contributions to a running group observation and commentary. Hashtags make this easy. (I posted the Berkshire material with the #brk2010 hashtag, which a number of other journalists were using.) Following a group’s blog posts is, due to the nature of that medium, more difficult.

Other tools for this task include the excellent CoverItLive, which I’ll try sometime soon at an event I find newsworthy enough. One advantage of CoverItLive is the ability of several people to simultaneously add to the stream. (Is there a good open-source tool or WordPress plug-in that does the same things or has significant portion of the same features?)

But I’m leaning toward making it simple, and just using a blog from now on. I’d rather keep stuff on my own site, thank you, than turn it over to another company and the ever-morphing terms of service we see from providers of all kinds.

One worry this weekend turned out not to be a big deal: annoying people sufficiently that they’d unfollow me. A few did, especially during the Sunday press conference. Yet more started following at the same time, and the day left me with a net gain.

Bottom line: Next time I do something like this, I’ll probably live-blog and point to it from Twitter.

Of course, I’m still thinking about all this, and reserve the right to change my mind. More than once…

  • Share/Bookmark

Comments 10 Comments »

UPDATED

The New York Times, after noting that Apple reversed its arbitrary banning of an editorial cartoonist’s iPhone app, reports that an association representing cartoonists is lobbying for the company to change its rules for humorous, politically charged apps..

I think we need a cartoon for this. It would show the cartoonists storming the gates at Infinite Loop in Cupertino, with the editors and reporters at their newspapers nowhere in sight as they refuse, almost universally, to address the larger issue of turning over their journalism to a capricious owner of an ecosystem in which they have no control.

Maybe Mark Fiore could create it. He knows the issue intimately.

UPDATE: Or maybe not. As Molly Wood notes, Fiore “resubmitted his app, which is now ‘accepted.’ I wish he’d told Apple to shove off.” Me, too.

  • Share/Bookmark

Comments No Comments »

Interesting juxtaposition on the Wall Street Journal homepage a minute ago:

learn nyu do youtube.png

  • Share/Bookmark

Comments No Comments »

UPDATED

A few days ago, following up on questions I’ve asked a number of other news organizations about their relationships with Apple, the Washington Post’s Rob Pegoraro put a query to his bosses — and, unlike me with any traditional news company (including his), got an answer.

Here’s the operative quote from his story today, entitled “App rejected? There’s a rule for that” –

So, can Apple remove news organizations’ apps for their content? Washington Post spokeswoman Kris Coratti wrote that “this is our understanding”; National Public Radio’s Danielle Deabler agreed but said NPR saw no evidence that Apple wanted to do such a thing. Publicists for the New York Times, the Wall Street Journal, CNN and USA Today declined to comment or did not reply to e-mails.

We now have confirmation from two of America’s most respected news organizations — the Post and NPR — that they willingly participate in a distribution/access ecosystem where the company that owns it can remove their journalism from that system for any reason it chooses.

I suspect that the spokeswomen for the Post and NPR have technically violated the terms of their companies’ developers agreements with Apple even by saying that much. Which is, of course, part of the problem.

Anyway, kudos to Pegoraro, who has shown more spine than his colleagues at other news organizations. From all appearances, they’re just hoping this will all go away. It won’t.

UPDATE: At the International Symposium on Online Journalism today in Austin, I asked three panelists — from NPR, the New York Times and the Guardian — about this issue. Only NPR’s Kinsey Wilson responded, and he was more forthright than I’ve heard anyone be from any media company so far.

The situation is “not ideal,” he acknowledged. No news organization, he assumes, has the individual leverage with Apple to insist on contract terms that should be standard for people who believe in their journalism.

NPR, based on Wilson’s other panel comments, is creating what sounds like a multi-platform strategy: creating a back-end system that can feed to any platform. All smart news organizations are trying to move this way.

  • Share/Bookmark

Comments 16 Comments »

UPDATED

Eleven days after I first raised the subject of the New York Times’ complicated relationship(s) with Apple (follow-up here), I’ve finally received an answer, of sorts. Sadly, the answer wasn’t to the questions I asked.

A PR person from the company, responding to one of several subsequent emails, wrote back today: “No, we are not going to comment.”

This stonewalling — this deliberate statement that the newspaper chooses to be opaque on matters that go to its editorial integrity — is disappointing, but unfortunately not entirely surprising. But it left me with no real choice on a decision I truly hate to make:

I’ve sold my small (300 shares) holding of New York Times Co. stock. I’ll be taking a loss on the transaction, but I’d never expected to make much money, if any, on my purchase in the first place; I bought NYT stock because I wanted to demonstrate my support of quality journalism.

For decades I’ve revered the New York Times. I still believe that it’s loaded with superb journalists. I hope it survives and thrives in a media environment that grows more challenging every day.

Journalism is in enough trouble as it is, and the Times’ challenges are truly daunting. Arrogant non-transparency about basic integrity only makes the situation worse. So I’ll put what money I have left from this already poor investment into something else.

  • Share/Bookmark

Comments 1 Comment »

UPDATED

It’s been more than a week since I asked a number of news organizations, chiefly the New York Times, to answer a few questions about their relationships with Apple. Specifically, I asked the Times to discuss what has become at least the appearance of a conflict of interest: Apple’s incessant promotion of the newspaper in pictures of its new iPad and highlighting of the Times’ plans to make the iPad a key platform for the news organization’s journalism, combined with the paper’s relentlessly positive coverage of the device in news columns.

In addition, I asked the Times, the Wall Street Journal and USA Today — following up on a February posting when I asked why news organizations were running into the arms of a control-freakish company — to respond to a simple question: Can Apple unilaterally disable their iPad apps if Apple decides, for any reason, that it doesn’t like the content they’re distributing? Apple has done this with many other companies’ apps and holds absolute power over what appears and doesn’t appear via its app system.

Who responded? No one. Not even a “No comment.” This is disappointing if (sadly) usurprising, but in light of other news this week it’s downright wrong.

UPDATE: A Times PR person emailed, 11 days after I first contacted the company about this, that the paper is “not going to comment.” Still no word from the others or, more recently, the Washington Post.

Yesterday, Nieman Journalism Lab’s Laura McGann had a story that should give pause even to Apple’s biggest fanboys and girls inside the news industry. In a post entitled “Mark Fiore can win a Pulitzer Prize, but he can’t get his iPhone cartoon app past Apple’s satire police,” she wrote of the newly minted Pulitzer winner in the cartooning category:

In December, Apple rejected his iPhone app, NewsToons, because, as Apple put it, his satire ‘ridicules public figures,’ a violation of the iPhone Developer Program License Agreement, which bars any apps whose content in ‘Apple’s reasonable judgement may be found objectionable, for example, materials that may be considered obscene, pornographic, or defamatory.’

My disdain for Apple’s tactics grows with almost week — and I’ll be saying more about that in a separate posting — but Apple isn’t the issue here. This is about journalism integrity, and the absolute lack of transparency America’s top news organizations are demonstrating by blowing off a totally reasonable question that these news people refuse to raise in their own pages to any serious degree. (The Times’ refusal to discuss its wider relationship with Apple is even more discouraging, and I’m getting close to selling my small stock holding to demonstrate my disgust with an organization I once absolutely revered.)

I was glad to see Columbia Journalism Review’s Ryan Chittum pursue this yesterday when he wrote, “It’s Time for the Press to Push Back Against Apple.” Will anyone? The early signs aren’t encouraging.

In a Tweet today, Publish2‘s Scott Karp asked, “Do you think news orgs should refuse to create apps for iPad/iPhone?” It’s the right question.

The answer is a qualified no. While I won’t personally want to participate as a journalist in an ecosystem where one company controls content in this way, I can understand why others might — but any self-respecting journalist would want to have absolute, in-writing guarantees that Apple could not in any way interfere with the journalism.

I see no sign of this. And I’m disgusted with journalists who participate in this system or ignore its implications, or both.

  • Share/Bookmark

Comments 6 Comments »

I’ve had my issues with ProPublica in the past, and haven’t changed my mind on what I said back then.

But the organization, as I also have said, is doing brilliant work — and I don’t mean solely the great stuff by Sheri Fink that won a Pulitzer Prize today and was a finalist for another.

Last week, ProPublica and NPR released a report that everyone should read and listen to. It exposed some of slimest financial dealings known to date about the financial bubble that nearly brought down the global economy: in this case, a hedge fund’s working both sides of a street in ways should make you sick, and absolutely furious.

Kudos to all. This is journalism at its finest.

  • Share/Bookmark

Comments No Comments »

UPDATED

Recent days have reminded me of the many traits Apple and the New York Times share. Both are the best at what they do in certain domains. Each is emphatically elitist, and, in varying ways, self-confident to the point of arrogance. Neither is very transparent (though at least the Times has its Public Editor).

The differences, of course, are profound. In particular, there’s the business trajectory: Apple has reinvented itself several times, and lately has gone from triumph to triumph as a profit-making company. The Times Co.’s record in this regard is deeply mixed: Reinvention has come mostly at the edges, and the business has been heading downhill.

The affinities between Apple and the Times came into sharper focus in the past several weeks, but in ways that have raised some difficult and as-yet unanswered questions. Some background:

Read the rest of this entry »

  • Share/Bookmark

Comments 54 Comments »

Ars Technica: Court: FCC had no right to sanction Comcast for P2P blocking. The FCC’s decision to sanction Comcast for its 2007 P2P blocking was overruled today by the US Court of Appeals for the DC Circuit. The question before the court was whether the FCC had the legal authority to ‘regulate an Internet service provider’s network management practice.’ According to a three-judge panel, ‘the Commission has failed to make that showing’ and the FCC’s order against Comcast is tossed.

We’re in scary territory, but it’s not a big surprise that we are.

Comcast and the other carriers will be emboldened to continue what they’ve started: the subjugation of America’s broadband future to their interests and those of their entertainment industry partners and subsidiaries. Our second-class status in broadband will soon be even worse if they get what they want: turning the Internet to a television-on-steroids system where control is in the middle, where the edges of the networks — that is you and me — do what the center tells us we may do.

The cable and phone companies have built networks from the favored position of having been government-granted monopolies. They are an effective duopoly — wireless providers can’t provide the same bandwidth and they are trapped by the oligopoly (carrier owned, to a major extent) in the backbone networks — and they are going to use it for their benefit, not ours.

This isn’t just a free-speech issue at its core. It also raises some basic economic questions; America lags further and further behind the rest of the developed world in taking advantage of broadband’s potential, and the consequences of our inaction grow more serious every year.

While I’m skeptical of all of the specific network-neutrality fixes I’ve seen so far — unintended consequences worry me — I’m absolutely freaked out at the trend. We are turning over our fundamental rights to communicate and collaborate to companies that have not earned even a semblance of trust.

The FCC’s incoherent policy-making is only partly the issue here. More important is the refusal of Congress to do its job. If only that was surprising.

Network neutrality has always been the kind of issue requiring serious engagement from the lawmakers. As they do so often, they’ve ducked and dodged, leaving it to regulators to make vital policy decisions.

Will Congress wake up? And even if it does, given our pay-to-play lawmaking environment these days, will it do the right thing? My doubts keep growing, on both counts.

  • Share/Bookmark

Comments 7 Comments »